COMPLETE GUIDE ON GROSVENOR CASINOS

This guide will lead you through the UK leading casino chain
I will show you how awesome they are and why they are at the top
You will see everything you need to know about Grosvenor Casinos in UK
Sounds good? Let’s kick off!

Content
1: Grosvenor Casinos: How it All Started
2: Grosvenor Casino Software Basic
3: Grosvenor Casinos – How it is Today?
4: Grosvenor Casinos Online

1: Grosvenor Casinos: How it All Started

In this chapter I will show you how this great casino group came to lifeI will lead you through their top achievements through years.

Then, in later chapters I will show you what they are all about today
Grosvenor Casinos (formerly Country Clubs and Grosvenor Clubs) was founded in 1970 in the United Kingdom.

It is a UK-based chain of precisely 55 casinos that are located in major towns and cities across the United Kingdom, along with two unbranded sister casinos located in Belgium.

In general, Grosvenor Casinos is owned by The Rank Group. The Rank Group operate exclusively in the casino, bingo and online gaming industries across Belgium, Spain and the UK.

So, originally ‘Country Clubs’, the casinos became known as ‘Grosvenor Clubs’. After this, in 1969 on January 2, Grosvenor Clubs officially changed name to ‘Grosvenor Casinos’.

In 2009, Grosvenor Casinos announced that they were leaving the now defunct British Casino Association (BCA). In fact, the BCA’s purpose was to promote casino best practice and, most importantly, influence UK Government legislation surrounding gambling.

However, the BCA had certain flaws. It was reported that the BCA began to fail in promoting and improving the casino industry. Accordingly, after their annual membership fees were raised to £140,000, it saw the departure of Grosvenor, just as the large Gala Coral Group had withdrawn in October 2008.

A great thing happened for Grosvenor Casinos on March 25, 2011. They hosted a new poker event which was called the Goliath. It is still today one of the greatest poker tournaments in the world. You will see more about it later on in this guide.

Goliath was designed to attract up to 1,500 players. The Goliath had an initial buy-in at £100 + £20 and offered a guaranteed prize pool of £100,000, with 25% of the registration fee going to the Marie Curie Cancer Care charity.

In May 2012, the first roll out of a new plastic card service in Grosvenor Casinos was implemented with ‘Grosvenor Play Points’ entering 35 casinos across the UK. This came as a result of the Grosvenor Casinos and Play Points brands merging to create one loyalty card.

The greatest boom of Grosvenor Casino Company occurred five years ago. On May 12, 2013 Grosvenor Casinos completed their takeover of 19 casinos from the Gala Coral Group across the United Kingdom. This made them the largest casino network in the UK.

On April 28, 2014 Grosvenor Casinos arranged a two-year partnership with the world’s greatest live pub poker tournament group Redtooth Poker. It was Grosvenor Casino chain that hosted the regional and national UK finals and online events.

The move integrated Redtooth Poker and Grosvenor’s own poker tournament, the Grosvenor UK Poker Tournament (GUKPT).
Would you believe that the largest poker tournament ever that was held outside of the USA was the most recent Goliath tournament in 2014? It hosted a total of 3,394 players. Now it is organized every year and it has become widely popular.

Goliath is now in its fifth consecutive year and it attracts players around the world for its style and professionalism.

2: Grosvenor Casino Software Basis

In this chapter I will explain what kind of software Grosvenor uses
I will show you their benefits and what makes them so popular
You will see why Grosvenor Casinos have the best gaming platform
Breakout Casino is a multi-platform online casino home to games from the likes of Microgaming, NetEnt, Quickspin, PariPlay and iSoftBet.
In November 2011, Grosvenor Casinos installed software whose purpose was to spot cheating at roulette tables. The software was developed by Ipsotek and it detects a cheat called “top-hatting”, and it also detects cheating after “last bets” has been called.

This anti-cheating software is linked to CCTV cameras monitoring the table at all times.

Then in 2012, Grosvenor introduced a new product to the casino industry – Pinball Roulette machines. This new machine will offer you roulette games played in single player mode and the ball is launched by a pinball-style trigger into the wheel.

The main feature of the product is that it offered the player control over when they wished to spin the ball. Developed by Austrian Gaming Industries, thirty of these machines were installed at 22 clubs across the UK.
In November 2013, legendary Evolution Gaming joined Grosvenor Casinos to create a ‘Live Casino’ targeting players on their online casino.
Their games include Blackjack, Roulette and Baccarat, and most importantly they are available 24 hours a day, 7 days a week. This is why they are considered highly professional and user-friendly.
The live game system is designed to produce an environment more closely matching a real casino experience. And Grosvenor Casinos is definitely among the best.

Grosvenor Casinos in London, Reading and Coventry created the first multi-site cloud casino experience in the world called the IGT Cloud in July 2013. This is a new technology that offers analytical reporting tools. Thus you can have an analytical insight into product performance on a game-by-game basis. Accordingly, operators can change the games and provide even more customized gambling experience.

Grosvenor Casinos also partnered with Tensator in 2014 to create virtual casino hosts. Tensator Virtual Assistant Ultra offers a scope of information for players and helped them with frequently asked questions.
Then, in February 2014, the Rank Group and Grosvenor Casinos joined with Jumio to use their Netverify solution.

This was integrated into the casino’s online database and is designed to provide customers with a more efficient identification procedure. This asks of customers to provide more of their documents so they are required to scan their passport or driving license via their device camera. After this, Netverify authenticates and verifies it through a number of security features.

3: Grosvenor Casinos – How it is Today?

Now I will tell you how great and developed Grosvenor Casinos are.
I will show you what they have become.
And you will see how it all looks today.

The Grosvenor Casinos is a great UK casino chain of 55 casinos spread across the entire country. This makes it the largest network of casinos in the UK.

Grosvenor Casinos has almost two million customers and over 8.5 million customer visits every year. The Grosvenor Casino network currently employs over 6,300 employees across the United Kingdom.

As for their online section, Grosvenor Online Casino hosts over 250 games. It ranges from traditional roulette, blackjack and poker to different kinds of modern slots games and live gaming. The digital channel continues to gain scale and offers many popular games including its very popular live casino.
Grosvenor are licensed and regulated by the UK Gambling Commission.

The Rank Group own the Grosvenor Casinos while functioning in casino, bingo and online gaming sectors in Belgium (two unbranded casinos), Spain and the UK.

Grosvenor Casino headquarters is located in Maidenhead, UK.
Since its establishment in 1970, the Grosvenor Casinos made their annual revenue over £391.2m with an overall profit of £56.8m and employment strength of 3,600.

So, Grosvenor Casinos is the UK’s largest multi-channel casino operator.
Of course, Grosvenor Casinos comply with the country industry regulations. Customers must be at least 18 years old and there are other regular casino rules that are to be followed. Their online casinos have specific terms and conditions and they are not supported in all countries. Before signing up, check their rules and regulations.

Staking levels are not capped (with the exception of electronic gaming machines) and are determined by the casino.

Under current legislation, the following activities must be offered under a 1968 Act casino license in Great Britain: casino table games (including American roulette, blackjack, stud poker, punto, banco, sic-bo and dice); electronic games (predominantely electronic roulette), gaming machines and card room games (including player-to-player poker and mah-jong). In addition, casinos typically include licensed bars and restaurants.
In Britain, mostly due to restrictions on electronic gaming machines, the majority of casino revenue is generated by casino table games and their electronic equivalents.

As for the key people in Grosvenor Casinos, these are some of the most respected people:
Alan Morgan – Managing Director (Retail)
Debbie Husband – Operations Director (Retail)
Adam Joseph – Operations Director (Digital)
Nigel Lewis – Director of Finance (Retail)
David Balls – Human Resources Director (Retail and Group)
Darren Wainwright – Property Director (Retail)
Richard Playle – Commercial Director (Retail)
Olly Raeburn – Chief Marketing Officer (Retail)

Grosvenor employees also played the highest poker tournament on record at the top of Mount Snowdon in September 2011. The 3,500 ft. stunt was attempted to raise money for the Marie Curie Cancer Care charity, with a total of £11,000 being collected.

In 2013 Grosvenor and Rank were awarded the ‘Casino Operator of the Year’ award at the 2013 International Gaming Awards. Rank Group were awarded the ‘Socially Responsible Operator of the Year Land Based’ award in 2014 and 2015.

Grosvenor Casinos is currently the shirt sponsor for Fulham F.C. Grosvenor signed a deal to become the London club’s main team partner in July 2017.
If you are a member of a land-based Grosvenor Casino you can claim £20 absolutely free, and you only have to play through the bonus once before you withdraw it. You can also claim a further £20 based on the same conditions as the welcome bonus.

4: Grosvenor Casinos Online

In this chapter you will read about this amazing Casino chain online.
You will see the benefits of Grosvenor casinos online.
And we will dig into their best features.

Grosvenor Casinos do not stay behind their other online casino opponents. They indeed keep up with the technological advancements of the present and today Grosvenor Casinos have a great online sector. They host more than 250 online games and these games can easily be played over the internet. Of course, you can play for free, but you can also make real money.

The online version of Grosvenor Casino has been established since 2007, and operates under a strict Alderney licence which means US custom is prohibited. It is only one of the few casinos that offer manual flushing – the option to withdraw all your funds in a single transaction.
The greatest thing about online Grosvenor Casinos is the fact that they give you great wagering requirements.

It is, in fact, a mere £20, and you have to deposit £20 in order to claim it.
The playthrough, however is a friendly 5x, and the only restrictions are on even money bets, such as red or black on roulette.
In order to meet the bonus requirements, you must play in the browser-based casino, the live casino or at the poker client and NOT the download version.

Once you become a member of Grosvenor Casino, in your first month you can claim 50 percent cash-back on your losses. It goes up to a maximum of £500. This is of vital importance if you lose a lot of money, for it can soften the loss. Thus, you can claim half of it back. Still, one should be careful!
The site also provides a range of inventive promotions, such as ‘Free Spins Friday’ and the chance to win ski.

The casino is split into four sections:
Slots & Games – Over 200 slots including the top slots from IGT such as Bejeweled and Cleopatra. There are also arcade favorites like Deal or No Deal and Da Vinci Diamonds Dual Play.
Table & Card – This section includes a few versions of roulette and blackjack, plus baccarat and nine variations of video poker.
Poker – the Grosvenor Casino poker client, fuelled by the iPoker network.
Live Casino – Roulette, blackjack, baccarat and casino hold’em with live dealers.

Now you see how organized and professional Grosvenor Casinos are.
Grosvenor Casino offers a standard range of deposit and withdrawal options, including credit and debit cards and a few eWallet providers, such as Skrill and Neteller. Gambling account transactions are standard and they take time as much as normal casino transactions.

Independent reviews report positive experiences with the Casino’s cashiers.
In general, players agree that if you are already a member of a land-based Grosvenor Casino, you would logically enjoy their online benefits as well. For Grosvenor Casino members, there’s a potential £60 to pick up, with minimal wagering requirements.

However, people who are not their regular members still have many chances and bonuses. Just think about the difference between earning £20 by wagering £100, and £1,000 by wagering £20,000, as some (not so) welcome bonuses dictate.

While the choice of games at Grosvenor Casino may be limited to a certain extent, they possess the top game titles from IGT.
Also, their live online casino is powered by UK’s leading provider of real-world casinos and you will not be disappointed.

This great casino company has land-based casinos in almost 50 cities in the United Kingdom. They have spread in every branch and their online casino experience is just as exciting. Grosvenor Casinos do their best to stay at the top of the casino industry in every way. This is evident through their awards and reports of so many satisfied players.

Grosvenor Casino is the self-heralded “Most Popular Casino Brand in the UK”. Indeed, they have an impressive repertoire of virtual casino games, and they are as good in live casino.
As already stated above, it is powered by a number of leading software providers including NetEnt, Microgaming, IGT, Novomatic, Realistic games, and many more.

What is most important is that Grosvenor Casino, as well as all other casinos in the Rank Group, has a license from Alderney and the UK Gambling Commission, two of the strictest licensing jurisdictions for online casinos.

It should not be omitted that Grosvenor Casinos have great live games and excellent live casino experience. Other than that they still have the largest selection of games in its main casino.

Players can still have a realistic experience with their virtual games, as they may be familiar with several of the video slot titles already.
Their most popular games in land-based casinos are games like Starbust and Cleopatra. These games are available to be played straight from the comfort of your home at Grosvenor Casino.

Grosvenor is extremely popular with their slots, especially since these slots are powered by NetEnt and IGT.

Table games are as good. You can play them on virtual tables and you can thus enjoy in their live casino rooms.

Popular favorites like blackjack, baccarat, roulette and Double Roulette are available in several variations. Additionally, players can enjoy craps, three card poker, and unique games like the money wheel and Shut the Box.
Grosvenor Casino is a leading land-based casino chain, but accordingly they are as great in their excellent live casino. Grosvenor Live Casino software is provided by Evolution Gaming.

For this reason, Grosvenor Casinos are indeed the best in the industry.
A selection of beautiful and friendly native English-speaking dealers will greet you from their new state-of-the-art studio in Malta. Players can enjoy a true-to-life gaming experience right from their own computer.
Not only will you find various blackjack, roulette and baccarat options but also games like 3 Card Poker and Ultimate Texas Hold’em. Grosvenor Casino’s live games are what set it apart from the hundreds of other online casinos out there.

All casino companies always strive to be completely customer-friendly, but Grosvenor Casino has extremely good customer service team. With over a 55 properties in the UK, they are inclined toward their customers so that players are always satisfied. Grosvenor Casinos customer service team is one of the fastest and most efficient in the industry. Live chat representatives are available to answer any questions or dilemmas you may have.

Additionally, you can give them a call at their toll-free UK number, send them an e-mail, or even write to them.
So their customer service is always available and polite. Any issue that might arise will certainly be resolved with their customer-centered service.
Since online gaming is always specific, players wish to be risk-free and to gamble in safe and secure conditions. Frauds and money laundering is always to be avoided and the fight against them are what all prestigious online casinos will wage.

For this reason, online gamblers need to be aware of the possible risks, and need to have their personal and financial data protected.
This is why Grosvenor Casinos have a high-quality security system. They have strict security measures to prevent possible hackers from stealing data.

If you still wonder how, to do this, Grosvenor Casino has embedded SSL encryption into their network, obscuring all data until it reaches the server. Once at the server, your details are protected with high-quality firewall technology.

Additionally, Grosvenor Casino always guarantees that all the games you play will be fair.

Since they go through the Alderney Gaming Commission to obtain their license, Grosvenor Casino has to prove that the games offered are fair on a regular basis.

As you could read in this thorough guide, Grosvenor Casinos has been awarded many times and they are regulated by safe jurisdiction of Alderney. Furthermore, the reputation of the best software they use, such as IGT software, are evidently a sufficient proof that everything is professional and fair.

It is obvious that Grosvenor Casinos really thoughtfully invested into every aspect of casino gaming. They have managed to become best not only in their land-based casino chain, but in online and live sections as well. Today they have grown into the most prosperous and popular chain of casinos.
Therefore, Grosvenor Casinos are among the best casinos in the world. And if you wish to gamble in their casinos, rest assured that you will be in the right place.